Great opportunity for someone who enjoys being out and about. Join our growing team of amazing volunteers at Sussex Beacon, and play a key role as a Van Assistant in supporting our Home Store in deliveries to our customers and in collecting donations.
No driving is required for this role and as a Volunteer Van Assistant you will be :
- Assisting the van driver in the day-to-day running of collections and deliveries.
- Serving all customers in a polite, friendly and helpful manner
- Adhering to all shop and van policies and procedures
- Clearing any rubbish as and when needed
- Help keep store room area clean and tidy at all times
- Attend shop staff meetings and training sessions
- Undertake any other duties deemed reasonable as and when necessary.
Benefits
- Gain experience and knowledge of supporting and helping a charity retail space.
- Gain experience of working in a team.
- Develop knowledge of HIV and HIV related issues.
- Build confidence and gain skills and experience that could be useful in the workplace.
- Access ongoing training.
Practical Considerations
- Must be fit and reasonably mobile - this role will involve some lifting of furniture and donations.
- This opportunity is based at the London Road Sussex Beacon Home Store.
Skills
- Excellent customer service skills.
- Good communication skills.
- Ability to volunteer under pressure
- Able to deal tactfully with challenging customer behaviour.
- Able to maintain confidentiality.
- Friendly, reliable, trustworthy and honest.
- Able to work with others in the team.
- Punctual.
When do I need to be available?
| Details | Days needed Wednesday and/or Thursday. Shifts 9.30-12pm/12.30-4pm. |
|---|
| Morning | Afternoon | Evening | |
|---|---|---|---|
| Monday | |||
| Tuesday | |||
| Wednesday | |||
| Thursday | |||
| Friday | |||
| Saturday | |||
| Sunday |
Where does this role take place?
- Interests
- Charity Shops
- Health and Social Care
- Details
- Equal Opportunities Policy or Statement
-
Expenses
Travel expenses up to £6.80 per shift. - Health and Safety
- Induction
- Insurance Cover for Volunteers
- Suitable for 13 - 16 years
- Suitable for 16 - 18 years
-
Suitable only for (e.g. 18+, LGBT, BAME, Women only)
18+ - Support on Offer
- Training


